Who is responsible for processing your information?

Bol.com b.v., located on 100 Papendorpseweg, 3528 BJ in Utrecht, is responsible for processing the information set forth in this privacy policy.

What does this privacy policy cover?

This privacy policy applies to all information that bol.com collects and processes during the course of job applications at bol.com and/or when setting jobalerts on the careers.bol.com website and/or when you register for a bol.com event such as a webinar.

What is personal data?

Personal data is all data that can be traced to you as an individual. For example your name, telephone number, address or e-mail address. But other data that is unique to you, such as your IP address, is also personal data.

From whom do we process personal data and how do we get this

Bol.com collects and processes the data that you provide to us when you apply via careers.bol.com and / or set up a job alert via this website. Bol.com also collects and processes data that you provide in the context of the application through personal contact, telephone conversations and / or e-mail with employees of bol.com. In addition, bol.com collects and processes the data you enter when you register for a bol.com event.

What (categories of) information does bol.com process for which purpose?

For processing your application

By applying for a job at bol.com, you grant bol.com permission to collect and process your information for the purpose of processing your application, which includes evaluating your eligibility and suitability for the job opening. In the event that bol.com offers you the job, your information will also be used to prepare the job offer and to start a screening process in order to assess your integrity. During the screening your identity document, educational history and work experience will be verified. In addition, we will ask you to sign an integrity statement and provide a certificate of good conduct. If the screening has a positive outcome and you accept our offer, bol.com will use your information to prepare your employment contract.

In order to process your job application, bol.com collects and processes the following information: first name, last name, phone number, e-mail address, information in your CV, your picture (if included), your motivation, whether you have an employment and/or residence permit (if applicable), possible other personal information that you submit to bol.com as part of your application (including the results of an online assessment) and finally, all other information that we are legally obligated to process.

For setting up a jobalert

When you set a jobalert on the careers.bol.com website, bol.com will use your information solely to send you your jobalert.

In order to set up a jobalert, bol.com collects and processes the following information: e-mail address, desired frequency of jobalerts, your field(s) of interest, years of employment and your education level.

For sending you an invitation to our events 

When you register for a bol.com event, bol.com will process your name and e-mail address to invite you to this event and to send you information about this event. Bol.com can also use your contact details after the event to send you an evaluation form.

For analysis purposes

The personal information mentioned above, plus the information you provide to us about your gender and your current job title (if you choose to share this with us), are processed for internal analysis purposes. By means of analysis based on your entered data, for example, and any other personal information that you provide to bol.com in the context of your application (including the results of an online assessment), we want to minimize the risk of any bias in our application process and implement other improvements. We have a legitimate interest to use this data to gain insight into our recruitment and application process. Good to know: the information about your gender is only used for analysis purposes and is therefore not used for the evaluation of your application.

What we don’t do

Bol.com does not collect or process applicants’ special categories of personal data (anything related to health and disability, race and ethnicity, political/religious/philosophical convictions, and so forth) unless you have expressly allowed this.

Bol.com does not use so called automated decision support during the application process (in which decisions are purely based on automated information processing). And bol.com does not process information outside of the European Union.

Who has access to your information?

Access to your information is limited to employees in the bol.com HR department, your potential new manager and employees that are present during your interviews. And these people only see the information they legitimately require for the intended purpose.

When bol.com uses a selection agency or other third party, for example a CV-screening or assessment agency, you will be informed of this beforehand.

The information you provide when setting up a jobalert will only be processed by the web editors at careers.bol.com.

Finally, we engage external service providers to help us process your application and organize the application process, as well as to help us provide a platform to show us your (coding) skills. These service providers also support us in providing our digital services such as hosting, maintenance and support for the careers.bol.com website. Sometimes they also need personal data for this. We only share the information that is necessary for the service that the external service provider carries out for us. We do not sell your personal information to these service providers or other third parties. And we conclude agreements with all external service providers in which we agree on what they can do with the information.

Where do we store your information?

We store your information within the European Economic Area (“EEA”). However, it is possible that certain information that we collect is transferred to or stored at a destination outside the EEA, for example because one of our external service providers is located there. If this is the case, we ensure that this is done in a safe and lawful manner.

How is your information protected?

Bol.com takes many measures to protect your personal information, both organizational and technical. We have a group of in-house specialists who work daily on securing our systems and looking for vulnerabilities. Through strict access control we ensure that your personal information is only accessible to employees for whom it is necessary that they work with it. In addition, at bol.com we regularly have our security levels tested by external experts.

How long does bol.com keep your information?

Bol.com keeps your personal information until 4 weeks after the application procedure ends. If you give us permission to keep your information for longer, the information will be deleted 1 year after the application procedure ends.

When you sign up for a jobalert, your information (e-mail address and preferences) is kept until you unsubscribe.

When you register for a bol.com event, your data (name, e-mail address and job title) will be stored for a maximum of 4 weeks after the event in question took place.

If the screening has a positive outcome, the screening results and documents are kept for a maximum of 8 months after the screening. In case of a negative outcome, we delete the results and documents within 1 month.

When you come to work for bol.com, the information you provided during the application process becomes part of your employment record, and your information will be processed in accordance with the bol.com privacy policy for bol.com employees.

What are your legal rights with regard to bol.com processing

Right to information

You have the right to an understandable and transparent explanation of how we handle your personal information and what rights you can exercise in that regard. We have therefore extensively explained in this privacy policy which data we collect from you and how we handle your data.

Right to view

You have the right to request us to show, at any time, you which information we have about you.

Right to rectify

You have the right to have your personal information corrected if this information is incorrect or outdated or not complete.

Right to object

You have the right to object to the processing of your personal information, if you do not agree with the way in which we process your personal data.

Right to data portability

You have the right to request us to provide you with the data that you have provided to us in a machine-readable format, so that you can store this data in a database of you or another party.

Right to limit how we process your personal information;

You have the right to request a restriction on the processing of your data. This means that we can save your personal information, but we cannot use it. This right exists in a number of cases. If you think this is the case, you can contact us.

Right to be forgotten

You have the right to ask us to remove all personal information that we have from you. When you submit a request to delete your personal information, we will delete information that is traceable to you, except for the information that we must or may retain based on the law.

Right to make a complaint

You have the right to make a complaint about the way we handle your data. If you have a complaint, we prefer to resolve it with you personally. For this, you can contact our HR-department via recruitment@bol.com. You also have the right to make a complaint to our data protection officer. You can do this by sending an email to dpo@aholddelhaize.com. Finally, you have the right to submit your complaint to the Dutch Data Protection Authority.

Questions and requests

For questions pertaining to our job applicant privacy policy or the way bol.com processes your personal information in relation to your job application, please contact our HR department at recruitment@bol.com. Please note that this privacy policy is subject to change. The latest version of the privacy policy can always be found on the careers.bol.com website. This version of the privacy policy was last edited on 01 January 2022.