COVID-19 and applying at bol.com

3 min.
25 March 2020

*latest version June 16th*

It seems that Europe is getting a better grip on the virus. Luckily this means that we can start welcoming people from outside of the Netherlands again into our company. You’ll find a FAQ below to answer as many of your questions as possible about bol.com, COVID-19 and our application process. Isn’t your question listed? Please check this page for more information or contact us via email: recruitment@bol.com

Why we do what we do

Because of COVID-19, the work in one sector is at a low point, and in the other sector there is still a need for more employees. We understand that these are times of uncertainty. In this period, we are there for our 10 million customers in The Netherlands and Belgium. In this situation, our primary concern is the health of our employeestheir families and our partners. In addition, we make every effort to anticipate to what The Netherlands and Belgium need as good and adequately as possibleWe will also do everything we can to support the more than 27.000 entrepreneurs with whom we work in their business in the best possible way. Our colleagues are working hard to make this happen.  

Questions and answers

  • We follow the RIVM guidelines. Everyone, whose work allows it, works from home in order to control the virus. Together we work remote. Therefore, job interviews will take place via video or telephone. 

  • You can still apply at bol.com, provided that:

    • You live in The Netherlands or Belgium.
    • You live in the Schengen area and have a Schengen passport.
    • You don’t live in a Schengen area, but you have visa provided by a country in the Schengen area.

    Because of the measures taken by the RIVM, we have decided that all job interviews will be conducted via video. That’s the only difference in the application process for now. More information about the application process outside of The Netherlands or Belgium, check the next question.

  • The borders for EU are open again. Make sure you have your visa/passport and the other documents that are needed, and we will take care of the rest. Everything will be handled with your recruiter. Questions? He or she will help you with everything. Read more about relocation at bol.com here.

    Let’s start an adventure and get ready for The Netherlands!

  • To apply for a vacancy nothing changes. Send your CV and a short motivation via the website to apply for the vacancy you like. The recruiter will contact you to discuss further procedure.

  • This will differ per role. For some roles we will discuss the technical aspects of the vacancy, for other roles it will be more about the content of the vacancy. This will differ for each role. Ask the recruiter for more information about the second interview and assessment. He or she will tell you how you can prepare best for this role.  

  • It varies per job and per assessment, but make sure you have a good internet connection, a webcam and a microphone. The assessment can take place via the computer in your living room.  

  • Congratulations! We’re looking forward to seeing you. Your contract will be sent to you digitally, so you can sign it and return it. You’ll also receive an invitation for our introduction program. This will take place online, as long as we have to work from home. This way, we want to introduce you to bol.com in a good way and give you a warm (virtual) welcome.  
     
    You can pick up the laptop and other stuff you need to get started at the office. We will schedule you in a timeslot for that. We understand that this is a weird way to start a new job. That’s why your new team will do everything in their power to get you started in your new role and get you digitally acquainted with colleagues. 

  • Your and our colleagues’ health is the most important thing. Therefore, we follow the advice and guidelines of the RIVM and the government. 95% of the office works from home. If colleague has to be at the office, because of the position they’re in, 1,5 meters distance is a requirement. In addition, interviews are taken via video. In this way, we hope to be able to continue as normal as possible and keep the chance of infection small.

  • We are trying to do our bit too. Want to read about it? Check this.