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Cloud Engineer – Observability Guardian of our Galaxy

Utrecht
Bachelor / Master
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How do you make our customers happy?

Bol.com has over 100 product teams. Our team provides the monitoring, metrics & logging platform to all these teams to be successful. This includes Prometheus, Thanos, ELK stack, and Grafana. We are making the last push to get our final systems into the cloud, ready to reap the full benefits of what Kubernetes has to offer for our team, and the scrum teams we help to be self-service.

Would you like to help us make life easier for all our engineers, in one of the biggest and most dynamic infrastructures the Netherlands has to offer?

Your responsibilities as a Cloud Engineer

We are heavy users of Kubernetes: we have many thousands of pods running on multiple GKE clusters. At bol.com we believe in agile & autonomy, so our product teams are able to provision GCP projects and Kubernetes namespaces themselves. For provisioning, all cloud teams use an in-house built provisioning system developed on top of Puppet, Terraform and Kubectl. With access to alpha/private GCP features we are able to stay ahead of the curve. We have just completed rolling out Istio in our GKE clusters to create one big service mesh. All of this results in some rather stormy clouds, so we balance feature engineering with reliability engineering.

Our team needs to make sure that both the new kids on the block, as the seasoned veterans are able to build and run their services. Whether this is by providing sane defaults in terms of logging and metrics, or explaining to teams how to optimize their alerting schemes for their new service in PRO. It’s up to you and your team to engineer new features and to make sure existing features stay available, secure and cost effective. Together with three other teams, we form a group focused on building and running services in both our data centers and Google’s cloud. That group is, in turn, part of the Space that manages our technical platform. At our scale it makes sense to offer a platform to our ~100 product teams, so they can focus on building awesome software without having to reinvent the wheel when it comes to monitoring & logging, and applying best practices in a service.

Why you can make a difference

Because you bring the whole package: reliability engineering experience in a cloud environment (preferably GCP), Kubernetes, Prometheus, ELK, Grafana. If you are also familiar with Puppet, and service meshes like Istio, even better! Development skills in a language like Python,  Go or Java can be helpful.

3 reasons why this is(n’t) for you

  • Yes, because you want to be an active member of a seasoned and skilled engineering team
  • Yes, because you love to chat about making things better and welcome different viewpoints
  • Yes, because you want to help others understand what’s happening in their production service
  • Not, because you flat-out refuse to be part of a stand-by team, even if we compensate you
  • Not, because you blindly make changes in production.
  • Not, because you value strict rules over pragmatism

Where you’ll work

As Cloud Engineer – Observability, you will join Team Insights, which is the part of Build & Run, responsible providing development services to all the bol.com engineers. In a way to help others improve their build and run environment by building and maintaining tools to offer our services in a self-service way. If you zoom out a bit, you’ll see that this is part of what we call the technical platform space, which is the tectonic plate you inhabit in the overall bol.com IT world. We are a market leader with the spirit of an energetic scale up. Our strength is based on our cooperation as equals and our drive to continuously improve each other. You can accomplish only so much on your own as Cloud Engineer. And so much more with your 2000 colleagues

What you get

What you get

  • Attention to you

    We are continuously focused on innovation and getting better every day. Because we work in a dynamic environment and our organization is growing rapidly, your development will grow together with bol.com.
  • Money and more...

    Working at bol.com is challenging and therefore you get something in return. Besides salary, you will receive a yearly bonus, holiday allowance, holiday entitlement of 29 days, travel allowance, group insurance and more.

How it works

  1. Carefully, we take a look at your application. Within 2 weeks you know if we invite you for an interview.
  2. We call you to set up an interview. And since we’re already talking: feel free to ask any question you may have.
  3. In this first interview we’ll get to know each other. We want to find out more about you. Work experience is interesting, but we also want to find out more about you as a person. Together, we’ll find out if this job is a match made in heaven.
  4. Before the next interview we will ask you to take an online assessment. We’ll also discuss the position and your team in depth.
  5. 2 interviews are usually enough to see if it’s a match. And if you agree… well, it’s the beautiful beginning of your career at bol.com :)

Any questions? Contact

Apply right away Will you be the guardian of our Galaxy?

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