IT Vendor Manager

How do you make our customers happy?

At bol, everything we do starts with the customer. While you might not speak to them directly, your work behind the scenes is vital. By securing reliable, high-performing IT partners and cutting-edge cloud infrastructure, you ensure our platform remains fast, secure, and always online.

The contracts you establish and optimize enable us to stay in control of our technology investments, reduce risks, and maximize value from our supplier partnerships. This allows us to continuously innovate, invest in better services, and create a seamless shopping and selling experience for millions of people across the Netherlands and Belgium.

The biggest challenge

At bol, technology never stands still. New partnerships, new technologies, and new business ambitions continuously reshape our IT landscape. As part of our growing Vendor Management Office, you will be at the heart of these changes, ensuring we get the best value from our technology partners.

Success in this role goes far beyond managing contracts. You will connect people across Tech, Legal, Finance, Procurement, and Security, align stakeholders with different perspectives, and build trust with both internal teams and external vendors. The challenge is bringing people together, creating clarity in a fast-moving technology environment, and turning vendor relationships into a competitive advantage for bol.

This is what you'll do as a Contract Manager IT

As a Contract Manager IT, you ensure bol gets maximum value from its IT vendors and strategic partners. You are responsible for the complete contract lifecycle, from sourcing and contracting to vendor performance management, cost optimization, risk mitigation, and compliance.

You manage a portfolio of IT suppliers and work closely with stakeholders across Tech, Finance, Legal, Security, Procurement, and Business teams. Your focus extends beyond contracts alone: you make sure our vendor ecosystem actively contributes to bol's strategic objectives.

• Leading sourcing initiatives from business requirement through contract signature.
• Proactively managing and optimizing IT contracts throughout the entire contract lifecycle.
• Supporting and conducting contract negotiations with suppliers on pricing, terms, and service delivery.
• Drafting, reviewing, and documenting contracts and contractual agreements.
• Acting as the central point of contact and coordinator for internal and external stakeholders regarding IT suppliers and contracts.
• Conducting vendor reviews, contract evaluations, and performance discussions.
• Identifying and realizing cost savings, optimizations, and contract improvements.
• Ensuring compliance, governance, and risk management requirements are met.
• Managing contract administration, purchase orders, and supplier data within our supplier portal lvalua.
• Advising stakeholders on supplier strategy and contract-related decisions.
• Contributing to the development of a professional Vendor Management Office

Why you can make a difference

You have the unique ability to speak both the language of business and the language of technology. Instead of just treating contracts as paperwork, you look at them as strategic tools to drive innovation. Your proactive ownership and analytical mindset allow you to spot hidden risks and cost-saving opportunities that others miss. Because you thrive in a matrix organization, you can comfortably guide diverse teams toward shared goals, turning fragmented supplier relationships into a powerful, high-performing ecosystem.

Where you'll be working

You'll become part of the Vendor Management Office within Business Platform.

This is a relatively new capability within bol, focused on professionalizing the way we manage vendors, contracts, and supplier relationships across the organization. Our ambition is to create a centralized approach that provides better control over spend, risk, compliance, and strategic partnerships.

You'll collaborate with engineers, architects, managers, legal specialists, security experts, and finance professionals, giving you visibility and influence across the company.