How do you make our customers happy?

Growth is good and, in our opinion, absolutely necessary. But growth also needs to be controlled. While we’ve taken significant steps in recent years to increase our level of control, many new opportunities and challenges await us. This is why we must fine-tune and innovate our internal control framework on a daily basis. With changes to our organization and processes, we continuously have to reassess our tech and data environment and evaluate the risks that may apply. Both tech and data play crucial roles within bol. By being in control over both, we ensure our data is reliable and that we comply with new and changing rules and regulations applicable to our tech environment. It’s our goal to manage future risks (even) better. Are you up to that challenge?

What you’ll do as Specialist Risk & Control Tech and Data?

In this role, you’ll work with enthusiastic team members to tackle management issues and guide the business towards a future-proof control framework. In this position you get a unique bird’s eye view of all bol processes. You will have stakeholders in the entire organization and will be involved in key business changes. You’ll focus on end-to-end processes from an IT perspective, and develop, implement, and monitor relevant IT controls (both general IT controls and application controls). Challenging work, because we also want our control framework to scale with current business models and accommodate new propositions that are typically complex and impactful. So, as you undoubtedly suspect, our internal control framework must meet exact standards. This requires precise risk analyses, insightful interviews, and critical control monitoring. We also must ensure our existing processes and controls remain relevant and functional. Simply adding more controls is not our goal. We expect you to be a valued business partner in this role. This entails considerably more than writing reports from an ivory tower. 😉

• You connect with stakeholders: the broader Finance and Legal team, Data Management Office, IT Security and the (IT) business. You are everyone’s first point of contact for risk and control management, both at bol and Ahold Delhaize.
• You ask the right questions and come up with the right answers to balance entrepreneurship, growth, and internal control ambitions.
• You advise senior management on proposed changes and help business owners implement them.
• You enthusiastically and clearly convey the importance of internal control to (tech and data) business owners and management.
• You are a key discussion partner for internal and external auditors and the business.
• You help business owners prepare for internal audits, follow up on recommendations, and embed control measures.
• You monitor whether processes and controls are (still) correctly configured and effective.

This is where you’ll work

The combined effect of our growth, an ambitious internal transformation, and powerful market dynamics make bol a market leader in a unique setting. We change more each year than many organizations do in a decade. Which is precisely why your role and responsibilities continue to evolve. This job opening presents an excellent opportunity for a strong and charismatic professional to come on board as a trusted Risk & Control business partner. Given our current position, your role will only increase in visibility and importance, and you can expect career advancement potential!
Risk & Control is a team within the Legal, Risk and Compliance department that has expanded rapidly in the past 3 years. You’ll work in one of its sub-teams: Risk & Control Tech and Data. However, you’ll often find yourself teaming up with members of the other sub-teams (Risk & Control non-tech, Fraud Risk Management, BCM) to tackle complex problems from different areas of expertise. Next to that, you’ll liaise intensively with the rest of the Legal, Risk and Compliance department, IT Security, Data Management and the Ahold Delhaize Audit team. We also value roles over job titles, bestow trust and responsibility, and focus on developing our people.