
Within the Job Family Subject Matter Expertise, you provide input and advice for own specialism and expertise to relevant stakeholders across the organisation in order to realise results and enable, innovation, quality, efficiency and/or compliance
What you'll do
Key Accountabilities within Subject Matter Expertise
Plans & Policies
Translate knowledge and expertise into usable plans, policies, processes, and actions across the organisation.
Strategic Advice
Provide expert advice and negotiates on matters of (strategic) importance for bol – these could relate to innovation, quality, efficiency, commercial goals, business advantage, and/or compliance.
Expert Advice
Provide expert advice on matters of special consideration such as commercial/employee disputes, (complex) contract negotiations and changes in regulation.
Projects
Plan, lead and/or participate in projects relating to the specific area of expertise.
Data Analysis
Prepare and share (quantitative and qualitative) data analysis relating to the specific area of expertise.
Stakeholder Management
Interact with and influence internal and external stakeholders and represent the specific area of expertise.
Competencies
Tech
To our customers, bol might seem just a website, an app and a parcel on their doormat. But at the scale we operate, you may already be imagining: it is much more. It’s about hundreds of different applications, each providing a clear capability. Together they form our tech retail platform.
Network Capacity Manager
Medior Payroll Expert
FinTech Process Analyst — CDD & Transaction Monitoring
What you'll do
Key Accountabilities within Subject Matter Expertise
Plans & Policies
Translate knowledge and expertise into usable plans, policies, processes, and actions across the organisation.
Strategic Advice
Provide expert advice and negotiates on matters of (strategic) importance for bol – these could relate to innovation, quality, efficiency, commercial goals, business advantage, and/or compliance.
Expert Advice
Provide expert advice on matters of special consideration such as commercial/employee disputes, (complex) contract negotiations and changes in regulation.
Projects
Plan, lead and/or participate in projects relating to the specific area of expertise.
Data Analysis
Prepare and share (quantitative and qualitative) data analysis relating to the specific area of expertise.
Stakeholder Management
Interact with and influence internal and external stakeholders and represent the specific area of expertise.
Competencies
Where you can make an impact
Subject Matter Expertise allows you to create impact in these areas
How we bring Subject Matter Expertise to life at bol
Discover our Subject Matter Expertise opportunities
Network Capacity Manager
Medior Payroll Expert
FinTech Process Analyst — CDD & Transaction Monitoring
At bol leadership
starts from within
These leadership behaviours are part of everyone's role alongside job-specific expectations, forming the foundation of our high-performing organisation.
Growing our people
High standards and mutual accountability drive our culture, where diverse perspectives are valued and feedback fuels continuous growth.

Obsessing over customers
Starting with customer data, we experiment and learn relentlessly to create experiences worth persisting for.

Winning together
Delivering on priorities means optimizing for bol's value over perfection, making fast decisions and executing without hesitation.



