Within the Job Family Service Support Expertise, you act as reference contact for questions and requests and/or deliver (operational) support for the assigned focus area. You plan, prepare, execute, coordinate and provide input to (sub)projects, in line with internal guidelines and procedures, to support others to execute their responsibilities in an effective and efficient manner.
What you'll do
Key Accountabilities within Service Support Expertise
Support
Execute various substantive preparatory, operational and/ or administrative work related to the role, on behalf of internal and external stakeholders, in line with business needs and bol policies and procedures.
Projects
Prepare, support, execute and/ or implement(sub)projects and monitor and report progress to higher level in line with targeted outcome, timing, budget and quality of deliverables.
Reporting
Prepare and follow up on documents, memos and reports in line with prescribed reporting standards and (local) requirements.
Maintenance & Optimisation
Monitor and carry out regular maintenance on various aspects, systems and/or processes and contribute to preparation and/or implementation of (changes in) policies and procedures for assigned focus area (with the use of checklists).
Information Provision
Operate as a first point of contact for internal and/or external stakeholders and coordinate, monitor and/or follow up on questions and requests and provide answers and information for assigned focus area.
Competencies
Finance & Business Support
Different jobs, one shared impact: helping drive bol’s success. By making the right decisions today, we create room for tomorrow’s investments in our work and our people.
Executive Assistant - E-commerce
Support Expert
What you'll do
Key Accountabilities within Service Support Expertise
Support
Execute various substantive preparatory, operational and/ or administrative work related to the role, on behalf of internal and external stakeholders, in line with business needs and bol policies and procedures.
Projects
Prepare, support, execute and/ or implement(sub)projects and monitor and report progress to higher level in line with targeted outcome, timing, budget and quality of deliverables.
Reporting
Prepare and follow up on documents, memos and reports in line with prescribed reporting standards and (local) requirements.
Maintenance & Optimisation
Monitor and carry out regular maintenance on various aspects, systems and/or processes and contribute to preparation and/or implementation of (changes in) policies and procedures for assigned focus area (with the use of checklists).
Information Provision
Operate as a first point of contact for internal and/or external stakeholders and coordinate, monitor and/or follow up on questions and requests and provide answers and information for assigned focus area.
Competencies
Where you can make an impact
Service Support Expertise allows you to create impact in these areas
How we bring Service Support Expertise to life at bol
Discover our Service Support Expertise opportunities
Executive Assistant - E-commerce
Support Expert
At bol leadership
starts from within
These leadership behaviours are part of everyone's role alongside job-specific expectations, forming the foundation of our high-performing organisation.
Growing our people
High standards and mutual accountability drive our culture, where diverse perspectives are valued and feedback fuels continuous growth.
Obsessing over customers
Starting with customer data, we experiment and learn relentlessly to create experiences worth persisting for.
Winning together
Delivering on priorities means optimizing for bol's value over perfection, making fast decisions and executing without hesitation.
